Our Policy

Wellington Rafting, Canyoning and Abseiling tours current risk disclosure is communicated through the check-in process when meeting and greeting the customers for a tour.

By accepting this risk disclosure, you at this moment acknowledge that in participating in a trip run by Wellington Rafting, there are inherent dangers and risks and while Wellington Rafting  will use a high degree of skill in ensuring the safety and welfare of participants, it will not accept liability for loss, injury or damage sustained by a participant or their dependents in circumstances where the exercise of reasonable care could not have avoided such an event. 

While the staff and management of Wellington  Rafting will take all practicable steps to identify and minimise potential dangers, I acknowledge that I must follow the guide's instructions and use the safety equipment when instructed. 

If I am responsible for a person under 15 years old, I must ensure that the underage person follows the Guides' instructions at all times. I release and indemnify Wellington Rafting and staff against any liability they incur to anyone else resulting from my failure to follow Wellington Rafting’s instructions or the loss of any underage person accompanying me to follow the Guides' instructions.

Wellington  Rafting reserves the right to withdraw any person who, in their opinion, is likely to endanger themselves or others. This exclusion includes the overuse of alcohol and/or recreational drugs. I also recognise that Wellington Rafting reserves the right to cancel, modify, or curtail any trip if my safety or that of any other person becomes a concern.

I am aware that Rafting and Canyoning  is an Adventure Activity with a degree of risk inherent to the grade of the activity.

Participation in a “Wellington Rafting Tour" including Rafting, Canyoning or Abseiling may have extreme dangers and risks, some of which include:

  1. River Hazards - Rivers are dynamic environments with hidden risks in their natural state and have many obstacles and severe hazards that may not have been identified before, examined and identified.
  2. Raft Flipping - which may frequently occur in certain rivers
  3. Weather - weather conditions may be extreme and change rapidly without warning.
  4. Canyoning Hazards- slippery rocks, deep pools, falling from height, cold water, rock fall and equipment failure.
  5. Vehicle - additional risks are posed by road travel.
  6. Conduct of the Guide - the behaviour of the Guide and the Guiding Staff and the conduct of other rafters.

I willingly accept all the risks of the chosen activity , including the risks described above and the possibility of personal injury, death, property damage or loss resulting from any reason.‍

I accept that all Wellington Rafting liability for loss or damage to my property, disruption to travel plans, or mental injury is excluded. This exclusion is subject to any rights or remedies a customer has under the Consumer Guarantees Act 1993 or any other New Zealand law.

By accepting this waiver, I confirm that I am of the Age of Majority and that I have read and understood this Agreement and agree that this Agreement will be binding upon my heirs, next of kin, executors, administrators and successors. If under 15 years, the parent or legal guardian must accept this Risk Disclosure.

I certify that the information I have provided on my enrolment form regarding Medical Condition/s or other information is correct.‍

I understand that Wellington Rafting may take photographic images, audio or video recordings of me undertaking the activity, and they may be used for social media, marketing or promotional use.